Monday, September 6, 2010
Issue #2
E-mail is a very effective way to communicate in today's business world. Sending messages instantly over e-mail helps to get information to a person so much quicker than sending it in the postal mail. However, all written forms of messaging can be subject to misinterpretation. Stephen Leahy speaks of how nearly fifty percent of all e-mails are misinterpreted by the reader,and I believe he is completely right. When we write e-mails or any messages we tend to write from our perspective because we know what we want to say. I think it is very important when writing a message that we look at it from the readers perspective,this can prevent creating an unclear message. Writing from the audience prospective is always because the audience can not hear what you are saying in text. We fail to realize sometimes how we can say and write the same thing and it can be seen as one way in speech and totally another in text. In e-mails and all written messages being straight-forward and to the point is a great way to make sure your point gets across to your audience. Having someone else read your e-mail before you send it is a great way to test the audience interpretation as well.
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